Congress Decries Poor Facilities At Passport Seva Kendra

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   (2012-07-18 00:00:00)

Several Congress activists on Tuesday staged a demonstration demanding better facilities at the Passport Seva Kendra. The activists had carried out a similar agitation in June 2010.

The activists led by Karnataka Pradesh Congress Committee Secretary Ivan D’Souza raised slogans against the Tata Consultancy Services for not providing basic facilities for people coming to submit documents at the Kendra. “They are spoiling the name of the Centre. We do not want your service here,” Mr. D’Souza said.

The demonstrations were held outside the Kendra at 11 a.m. The activists tried to enter the Kendra, but were prevented by police, who had come in large numbers. Two Passport Generating Officers of the Regional Passport Office came out of the Kendra to hear the grievances submitted in the form of a memorandum. Officials of the TCS also accompanied the passport officers.

Addressing the passport officers, Mr. D’Souza said the seating arrangements in the Kendra were inadequate to accommodate over 500 people who visit the Kendra every day. He said the four toilets at the Kendra were in a bad condition. Mr. D’Souza said no railing have been put to prevent passport applicants from stepping onto the busy road adjoining the Kendra. “We are here not because our applications have been rejected. We are here to highlight the problems of the people. We want this to be relocated to the office of Deputy Commissioner or on the Zilla Panchayat premises,” he said.

The passport officers received the memorandum and promised action on the aspects pointed out by the Congress activists.

The TCS personnel asked a few of the Congress activists to come into the Kendra and look at the facilities, which the latter refused. The TCS personnel at the Kendra declined to comment on the points raised by the protesters.