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| Business process management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach[1] that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.
A business process is "a collection of related, structured activities that produce a service or product that meet the needs of a client."[citation needed] These processes are critical to any organization as they generate revenue and often represent a significant proportion of costs. As a managerial approach, (BPM) considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients. This foundation is very similar to other Total Quality Management or Continuous Improvement Process methodologies or approaches. BPM goes a step further by stating that this approach can be supported, or enabled, through technology to ensure the viability of the managerial approach in times of stress and change. In fact, BPM is an approach to integrate a "change capability" to an organization - both human and technological. As such, many BPM articles and pundits often discuss BPM from one of two viewpoints: people and/or technology.
Roughly speaking, the idea of (business) process is as traditional as concepts of tasks, department, production, outputs. The current management and improvement approach, with formal definitions and technical modeling. Note that in the IT community, the term 'business process' is often used as synonymous of management of middleware processes; or integrating application software tasks. This viewpoint may be overly restrictive. This should be kept in mind when reading software engineering papers that refer to 'business processes' or 'business process modeling.'
Although the initial focus of BPM was on the automation of mechanistic business processes, it has since been extended to integrate human-driven processes in which human interaction takes place in series or parallel with the mechanistic processes. For example , when individual steps in the business process require human intuition or judgment to be performed, these steps are assigned to appropriate members within the organization.
More advanced forms such as human interaction management are in the complex interaction between human workers in performing a workgroup task. In this case, many people and systems interact in structured, ad-hoc, and sometimes completely dynamic ways to complete one to many transactions.
BPM can be used to understand organizations through expanded views that would not otherwise be available to organize and present. These views include the relationships of processes to each other which, when included in the process model, provide for advanced reporting and analysis that would not otherwise be available. BPM is regarded by some as the backbone of enterprise content management.
Process Design encompasses both the identification of existing processes and the design of "to-be" processes. Areas of focus include representation of the process flow, the actors within it, alerts & notifications, escalations, Standard Operating Procedures, Service Level Agreements, and task hand-over mechanisms.
Good design reduces the number of problems over the lifetime of the process. Whether or not existing processes are considered, the aim of this step is to ensure that a correct and efficient theoretical design is prepared.
The proposed improvement could be in human-to-human, human-to-system, and system-to-system workflows, and might target regulatory, market, or competitive challenges faced by the businesses.
Business software is generally any software program that helps a business increase productivity or measure their productivity. The term covers a large variation of uses within the business environment, and can be categorized by using a small, medium and large matrix:
The small business market generally consists of home accounting software, and office suites such as Microsoft Office and OpenOffice.org.
The medium size, or SME, has a broader range of software applications, ranging from accounting, groupware, customer relationship management, human resources software, outsourcing relationship management, loan origination software, shopping cart software, field service software, and other productivity enhancing applications.
The last segment covers enterprise level software applications, such as those in the fields of enterprise resource planning, enterprise content management (ECM), business process management and product lifecycle management. These applications are extensive in scope, and often come with modules that either add native functions, or incorporate the functionality of third-party software programs.
Now, technologies that have previously only existed in peer-to-peer software applications, like Kazaa and Napster, are starting to feature within business applications. JXTA is an open source platform that enables the creation of machine and language neutral applications.
An Oracle database system—identified by an alphanumeric system identifier or SID—comprises at least one instance of the application, along with data storage. An instance—identified persistently by an instantiation number (or activation id: SYS.V_$DATABASE.ACTIVATION#)—comprises a set of operating-system processes and memory-structures that interact with the storage. Typical processes include PMON (the process monitor) and SMON (the system monitor).
Users of the Oracle databases refer to the server-side memory-structure as the SGA (System Global Area). The SGA typically holds cache information such as data-buffers, SQL commands, and user information. In addition to storage, the database consists of online redo logs (or logs), which hold transactional history. Processes can in turn archive the online redo logs into archive logs (offline redo logs), which provide the basis (if necessary) for data recovery and for some forms of data replication.
If the Oracle database administrator has implemented Oracle RAC (Real Application Clusters), then multiple instances, usually on different servers, attach to a central storage array. This scenario offers advantages such as better performance, scalability and redundancy. However, support becomes more complex, and many sites do not use RAC. In version 10g, grid computing introduced shared resources where an instance can use (for example) CPU resources from another node (computer) in the grid.
The Oracle DBMS can store and execute stored procedures and functions within itself. PL/SQL (Oracle Corporation's proprietary procedural extension to SQL), or the object-oriented language Java can invoke such code objects and/or provide the programming structures for writing them.
A DBMS is a set of software programs that controls the organization, storage, management, and retrieval of data in a database. DBMSs are categorized according to their data structures or types. The DBMS accepts requests for data from an application program and instructs the operating system to transfer the appropriate data. The queries and responses must be submitted and received according to a format that conforms to one or more applicable protocols. When a DBMS is used, information systems can be changed much more easily as the organization's information requirements change. New categories of data can be added to the database without disruption to the existing system.
Database servers are computers that hold the actual databases and run only the DBMS and related software. Database servers are usually multiprocessor computers, with generous memory and RAID disk arrays used for stable storage. Hardware database accelerators, connected to one or more servers via a high-speed channel, are also used in large volume transaction processing environments. DBMSs are found at the heart of most database applications. DBMSs may be built around a custom multitasking kernel with built-in networking support, but modern DBMSs typically rely on a standard operating system to provide these functions
IBM also had their own DBMS system in 1968, known as IMS. IMS was a development of software written for the Apollo program on the System/360. IMS was generally similar in concept to Codasyl, but used a strict hierarchy for its model of data navigation instead of Codasyl's network model. Both concepts later became known as navigational databases due to the way data was accessed, and Bachman's 1973 Turing Award award presentation was The Programmer as Navigator. IMS is classified as a hierarchical database. IMS and IDMS, both CODASYL databases, as well as CINCOMs TOTAL database are classified as network databases.
Application software, also known as software application, application or app, is computer software designed to help the user to perform singular or multiple related specific tasks. Typical examples are word processors, spreadsheets, media players and database applications.
Application software should be contrasted with system software (infrastructure) or middleware (computer services/ processes integrators), which is involved in integrating a computer's various capabilities, but typically does not directly apply them in the performance of tasks that benefit the user. A simple, if imperfect analogy in the world of hardware would be the relationship of an electric light bulb (an application) to an electric power generation plant (a system). The power plant merely generates electricity, not itself of any real use until harnessed to an application like the electric light that performs a service that benefits the user.
In computer science, an application is a computer program designed to help people perform a certain type of work. An application thus differs from an operating system (which runs a computer), a utility (which performs maintenance or general-purpose chores), and a programming language (with which computer programs are created). Depending on the work for which it was designed, an application can manipulate text, numbers, graphics, or a combination of these elements. Some application packages offer considerable computing power by focusing on a single task, such as word processing; others, called integrated software, offer somewhat less power but include several applications.[1] User-written software tailors systems to meet the user's specific needs. User-written software include spreadsheet templates, word processor macros, scientific simulations, graphics and animation scripts. Even email filters are a kind of user software. Users create this software themselves and often overlook how important it is. The delineation between system software such as operating systems and application software is not exact, however, and is occasionally the object of controversy. For example, one of the key questions in the United States v. Microsoft antitrust trial was whether Microsoft's Internet Explorer web browser was part of its Windows operating system or a separable piece of application software. As another example, the GNU/Linux naming controversy is, in part, due to disagreement about the relationship between the Linux kernel and the operating systems built over this kernel. In some types of embedded systems, the application software and the operating system software ,Business process management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach[1] that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.
A business process is "a collection of related, structured activities that produce a service or product that meet the needs of a client."[citation needed] These processes are critical to any organization as they generate revenue and often represent a significant proportion of costs. As a managerial approach, (BPM) considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients. This foundation is very similar to other Total Quality Management or Continuous Improvement Process methodologies or approaches. BPM goes a step further by stating that this approach can be supported, or enabled, through technology to ensure the viability of the managerial approach in times of stress and change. In fact, BPM is an approach to integrate a "change capability" to an organization - both human and technological. As such, many BPM articles and pundits often discuss BPM from one of two viewpoints: people and/or technology.
Roughly speaking, the idea of (business) process is as traditional as concepts of tasks, department, production, outputs. The current management and improvement approach, with formal definitions and technical modeling. Note that in the IT community, the term 'business process' is often used as synonymous of management of middleware processes; or integrating application software tasks. This viewpoint may be overly restrictive. This should be kept in mind when reading software engineering papers that refer to 'business processes' or 'business process modeling.'
Although the initial focus of BPM was on the automation of mechanistic business processes, it has since been extended to integrate human-driven processes in which human interaction takes place in series or parallel with the mechanistic processes. For example , when individual steps in the business process require human intuition or judgment to be performed, these steps are assigned to appropriate members within the organization.
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